Project Quality Management « JoEgg's Personal Blog II

12Mar/100

Project Quality Management

The processes in Project Quality Management are

Plan Quality

Inputs	Tools and Techniques	Outputs
Enterprise environmental factors Organizational process assets Project Scope Statement Project Management Plan	Cost-benefit analysis Benchmarking Design of experiments Cost of quality (COQ) Additional quality planning tools	Quality management plan Quality metrics Quality checklists Process improvement plan Quality baseline Project management plan (updates)

Perform Quality Assurance

Inputs	Tools and Techniques	Outputs
Quality management plan Quality metrics Process improvement plan Work performance information Approved change requests Quality control measurements Implemented change requests Implemented corrective actions Implemented defect repair Implemented preventive actions	Plan Quality tools and techniques Quality audits Process analysis Quality control tools and techniques	Requested changes Recommneded corrective actions Organizational process assets (updates) Project management plan (updates)

Perform Quality Control

Inputs	Tools and Techniques	Outputs
Quality management plan Quality metrics Quality checklists Organizational process assets Work performance information Approved change requests Deliverables	Cause and effect diagram Control charts Flowcharting Histogram Pareto chart Run chart Scatter diagram Statistical sampling Inspection Defect repair review	Quality control measurements Validated defect repair Quality baseline (updates) Recommneded corrective actions Recommended preventive actions Requested changes Recommended defect repair Organizational process assets (updates) Validated deliverables Project management plan (updates)

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